iCOVER Group Achieves ISO 9001:2015 Certification with Expanded Scope

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We are excited to share that iCOVER Group has earned the ISO 9001:2015 certification. This international standard for Quality Management Systems (QMS) shows our commitment to quality in data processing and operational management. Our certification now covers all our locations and services, including iCOVER and Square-Facts.

What is ISO 9001:2015 Certification?

The ISO 9001:2015 certification is a global standard that sets requirements for a quality management system. It helps companies ensure they consistently provide products and services that meet customer and regulatory requirements. The certification covers many areas of our business, such as:

  • Data Authenticity Verification: Ensuring the authenticity of personal and business data.
  • Operational Management Services: Providing support through call centers, and online, and on-site data verification.
  • Global ID Verification: Offering remote ID verification services through KY Orchestra.
  • Fraud Investigations: Conducting detailed fraud analysis.
  • Reputation Assessments: Evaluating the reputation of individuals and businesses.

Enhanced Customer Satisfaction

With the ISO 9001:2015 certification, we can better meet our customers’ needs and improve service quality. Our clients can trust that we follow strict standards to ensure reliability and excellence in all our services.

Operational Efficiency

The certification helps us streamline our processes and reduce waste. This means we can save costs and boost productivity. Our efficient operations allow us to deliver services quickly and accurately, benefiting our clients.

Continuous Improvement

The ISO 9001:2015 certification focuses on continuous improvement. At iCOVER Group, we constantly refine our services to meet our clients’ changing needs. This commitment helps us stay ahead in our industry.

Risk Management

We use the certification’s guidelines to identify and manage risks systematically. This ensures our operations are secure and reliable. By managing risks effectively, we protect our clients’ assets and maintain compliance with regulations.

Market Credibility

Achieving the ISO 9001:2015 certification boosts our credibility in the market. It enhances our reputation and attracts new clients. Clients can trust that they are working with a reputable and reliable company.

Commitment to Ongoing Excellence

The ISO 9001:2015 certification requires annual audits to maintain it. We see this as an opportunity to keep improving our quality management systems. Our ongoing commitment ensures we meet and exceed industry standards.

Join Us on Our Journey of Excellence

We invite our clients and partners to join us as we continue our journey of excellence. With our ISO 9001:2015 certification, iCOVER Group is committed to providing top-notch services that reduce risk, protect assets, and ensure compliance. Our reliable background screening, monitoring, and due diligence services are designed to make your life easier.

We look forward to serving you with the same level of excellence that earned us the ISO 9001:2015 certification.

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